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Red Robin Gourmet Burgers and Brews

Red Robin Gourmet Burgers and Brews

Address: 40 N Dupont Hwy, Dover, DE 19901, United States

Phone: (+1 ) 302-459-3300

Website: https://locations.redrobin.com/de/dover/659/

City: Delaware

Country: United States

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sarah sarah
Shared publicly - December, 6
This was my first time visiting a Red Robin. My burger and onion rings were delicious! What was even better was the service. My waiter was Marvin and he really took care of his customer 10/10!! Very attentive and made sure I had everything I needed, even suggested the poppyseed sauce for the onion rings which was a great mix of sweet and salty. Thank you Marvin for going over and beyond to take care of your customer! We need more people like that in the world.

Kevin P Kevin P
Shared publicly - April, 5
Went there after church, not crowded at all. I Got the black and blue burger - yummy. 😋 Wait staff was very friendly. Very clean inside and a lot of room.

Shared publicly - April, 5
Food is good, however, everything else not. We visited Red Robin on a Sunday evening around 7pm for my daughter's birthday. We stood in the front for more than 10 minutes, and nobody helped us. Finally a waitress came by and sat. After we placed our order, it took a very long time for the food to arrive when there were only probably 4 tables. The food finally came, and the burgers were very good. By the time we were getting ready to leave, we asked for boxes. So there were 4 of us, all had leftovers, the waitress only brought 2 boxes. So overall, the experience was not very good. I would go for pickup only in the future.

PhillipsVision YT PhillipsVision YT
Shared publicly - April, 5
Love this place; they have great burgers. Service was good, and the restaurant is nice and clean. Prices and menu are good, and the portions are good. Always love Red Robin, and this location is nothing less than that. Highly recommended and never had to wait long to be seated. Located in a nice shopping center.

Casey Atkins Casey Atkins
Shared publicly - April, 5
Worst customer service and food! We have eaten at this location a couple of times and each time it just gets worse. Went in tonight at 6...not many customers, only 5 or 6 tables full as we entered, which we found odd for a Sunday night. They did have a sign on the door explaining they were short staffed so we were prepared for a wait. We didn't have to wait for a table at all because it was pretty empty. Drinks and appetizers came out pretty fast. The entrees took forever and at that point there were only 3 tables of customers. Never saw our waiter again until the food came out. The whole table was out of drinks, never came to check if we needed refills. He brought the food out and still didn't notice our drinks were empty. I had to ask for refills. We found it odd that as soon as he walked away the what we believed to be was a manager came over to us apologizing for one of the burgers taking so long. That was the first time we had even heard anything about it taking longer. We still haven't had a chance to take a bite of food yet so of course we didn't have complaints yet which we later figured out was why he came to our table so quickly because he knew it was going to be bad! The burger that supposedly made the wait for our food longer was under cooked! My crispy chicken sandwich was burnt to the point where you could taste the burnt and my fries were burnt crumbs! I wish I took pictures because it was so bad! One of the other burgers had a massive amount of Mayo on it and some other unknown sweet sauce (looked like bbq sauce but it wasn't), it was supposed to be a plain burger. After we complained about the food we were completely dismissed. The waiter started cleaning up the table as one person was still trying to eat. Reaching all over their food and directly in front of there face as they're chewing. Tonight was the worst experience and final straw! I have loved every other location I have been to which is quite a few but this will be our last trip to this location!

Janine Beatty Janine Beatty
Shared publicly - May, 5
Solid burgers, but everything else is average or less. The service is usually good and timely. Would love them to be a full bar and not only their standard drinks, which all seem super sweet.

Shared publicly - December, 6
Try the grease chips!! Guacamole bacon burger was pretty good, steak fries where okay, the Yukon chips where like ruffled slices of grease 🤢. The service was slow which is understandable due to short staffing everywhere but he never wrote down anything and consistently brought out the wrong things. Got fries at first instead of chips, didn't bring the ranch or lemons we asked for and finaly had to ask someone else for katsup. Oh, and the water tasted horrible. We looked around and realized every table had waters on them but no one was drinking it. We will not be going back.

Jennifer Santos Jennifer Santos
Shared publicly - April, 5
My Husband and I came into eat and had one of the rudest servers I have ever had!!!! I believe her name is Sara??? Worst experience of my life! Everything start to finish was simply a disaster. She did make it to the table in a timely manner but that's where the good service ends. She walked over and introduced herself rudely took our order and didn't even give us what we wanted! I ordered a Guacamole Bacon Burger and I got what appeared to be a big mac! She never so much as came around to check on us. I had to ask another young lady to get our server so we could leave. We will NEVER be back. She needs to be fired. I would NOT recommend this place.

Samurai Girl Samurai Girl
Shared publicly - November, 6
We went before the crowd. So it was pretty empty. No waiting for the food, the server kept checking on us, and the food tasted good! Definitely comes back!

Scott Wells Scott Wells
Shared publicly - April, 5
Absolutely loved the food and the service. My waitress was Sarah. She took my order promptly and really knew what to suggest since it was my first time there. Checked back to ask if I liked it and asked if there was anything else she could get for me. The whole experience was fantastic. Sarah was a rockstar. Highly recommend Red Robin and I will be coming back.

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